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Privacy Policy

Last Updated: February 7, 2026

1. Introduction

LinQ Audio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LinQ Audio application and website (collectively, the "Service").

By using LinQ Audio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address – Used for account authentication, password recovery, and important service communications
• Username – Your chosen display name
• Password – Stored securely using industry-standard encryption (we never store plain-text passwords)

2.2 Payment Information

When you subscribe to LinQ Audio, payment processing is handled by Stripe, our third-party payment processor. We do not store your credit card numbers, bank account details, or other sensitive payment information on our servers. Stripe's privacy policy governs the handling of your payment data: https://stripe.com/privacy

We receive from Stripe:

• Confirmation of successful payments
• Subscription status (active, cancelled, expired)
• Last 4 digits of your payment method (for your reference only)

2.3 Device Information

To manage your subscription across devices (up to 3), we collect:

• Device type (Windows, macOS, Linux, Android)
• Device identifier (a unique, anonymous ID generated by your device)
• Application version

2.4 Usage Analytics (Optional)

With your consent, we may collect anonymous usage data to improve our service:

• Which audio effects are most popular
• Application crash reports
• General performance metrics

You can opt out of analytics in the application settings at any time.

3. Information We Do NOT Collect

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the LinQ Audio service
• Process your subscription and payments
• Send you important account notifications (password resets, subscription renewals)
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in these limited circumstances:

• Payment Processing: With Stripe to process your subscription payments
• Legal Requirements: If required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified)
• With Your Consent: For any other purpose with your explicit permission

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit
• Encrypted password storage using bcrypt hashing
• Regular security audits and updates
• Limited employee access to personal data
• Secure cloud infrastructure with IONOS (Germany-based hosting)

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. After account deletion:

• Account data is deleted within 30 days
• Payment records are retained for 7 years (legal/tax requirements)
• Anonymous analytics data may be retained indefinitely

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for optional data processing

To exercise these rights, contact us at linkaudio@linqk.net

9. Children's Privacy

LinQ Audio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Our servers are located in Germany (IONOS hosting). We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Cookies and Tracking

Our website uses minimal cookies:

• Essential Cookies: Required for login sessions and cart functionality
• Preference Cookies: Remember your settings (theme, language)

We do not use third-party advertising cookies or cross-site tracking.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: linkaudio@linqk.net
• Website: linqk.net